Refund policy
Return & Refund Policy
At CuddleNest, your satisfaction is our priority.
🔁 14-Day Replacement Guarantee
We offer a 14-day replacement policy from the date of delivery.
✅ Eligible for Replacement
· Damaged product
· Defective product
· Wrong item received
❌ Not Eligible
· Used products
· Physical damage caused after delivery
· Change of mind
📸 Proof Required
To process your request, please share:
- Clear photos or videos of the issue
🔄 Replacement Process
Once approved, we will arrange a replacement at no additional cost.
📞 Contact Us
Email: support.cuddlenest@protonmail.com
We are here to help 💙